Last updated: 18/08/2026
Who we are
RA Tech Solutions (“we”, “us”, “our”) is the trading name of Ryan Boddy, a sole trader, and the data controller for personal data collected through this website. You can contact us at help@ratechsolutions.co.uk with any privacy questions.
What we collect
- Contact form submissions: name, email, phone number, and any details you share about your repair enquiry
- Booking details: name, contact details, and appointment time, via our online booking system
- Cookies & analytics: see our Cookies & Terms page for full details
- Communications: if you email or call us, we may keep a record to help resolve your enquiry
Why we collect it
- To respond to enquiries and provide quotes
- To schedule and manage bookings
- To improve the website (via anonymised analytics)
- To meet our legal and accounting obligations
Legal basis
We process your data based on: your consent (e.g. submitting a form), performance of a contract (e.g. booking a repair), and our legitimate business interests (e.g. responding to enquiries).
Who we share it with
- 20i, our hosting provider, who stores the website’s data
- Google Analytics, on an anonymised basis
We don’t sell your personal data to third parties.
How long we keep it
We keep enquiry and booking data for 7 years, unless a longer period is required for legal or accounting reasons.
Your rights
Under UK GDPR, you have the right to access, correct, delete, or restrict how we use your personal data, and to ask us to transfer it elsewhere. To exercise any of these, contact us at help@ratechsolutions.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time; the “last updated” date above will reflect the latest version.